Saline Food is a brand of Sonveer Enterprise. Our products are packaged foods, so we accept returns only for items that arrive damaged, defective, expired or incorrect.

Report within 7 days of delivery: email info@saline.in or WhatsApp +91 90992 81009 with your order number and photos of the product and packaging.

Eligible: damaged in transit; seal broken or leaking on arrival; wrong product or quantity delivered; past expiry date on arrival.

Not eligible: opened or used products (unless defective); requests made more than 7 days after delivery; change of mind or taste preference.

How it works: once we approve your request, we send a free replacement or arrange a free return pickup. Returns sent without prior approval cannot be accepted. Return address: Sonveer Enterprise, Vindhy Krupa, 1st Floor, Plot No. 3, Survey No. 1379, Junagadh Road, Behind Royal Enfield Show Room, Near Anjaney Motors Service Centre, Dari, Dist. Gir Somnath, Gujarat 362266, India.

Refunds: approved refunds are issued to the original payment method within 7 business days of approval. Cash on Delivery orders are refunded by UPI or bank transfer. Your bank may take a few extra days to show the credit.

Cancellations: you can cancel free of charge before your order ships by contacting us.